
Corporate boards treat conversational AI as a cheap digital receptionist. They build customer-facing interfaces using drag-and-drop visual builders or raw API calls to foundation large language models (LLMs). This amateurish approach creates catastrophic liabilities. In the transport rental sector, an unsecured chatbot does not just generate silly responses. It leaks proprietary fleet telemetry, exposes customer personally identifiable information (PII), and commits the company to legally binding, unauthorized discount rates. When a bare LLM hallucinates a ten-dollar-a-day rental rate for a luxury SUV, the courts increasingly hold the operator to that promise. Visual bot builders mask systemic engineering vulnerabilities under a shiny drag-and-drop canvas: Lack of deterministic state control; Absent input-output sanitization pipelines; Zero defense-in-depth against prompt injection attacks; Relying on...








