Technus AI Consultant

The official Technus AI Consultant logo represents an AI-powered software product developed by NeuroTechnus. The Technus AI ecosystem

Universal AI assistant and chatbot for support, sales and booking

Service transformation

How the AI chatbot solves the main problems of classic support and sales departments

The modern consumer demands instant answers. Implementing our product eliminates human error and radically reduces operational costs

Response time to inquiries and service availability

Before
After

Long wait times for an agent’s response during peak hours and the complete loss of hot leads at night, on weekends, or on holidays

An instant response from a neural network within two seconds, 24/7, without the need to expand the night shift staff

Financial costs related to payroll and lead conversion

Before
After

High labor costs associated with frontline staff who burn out from answering the same routine questions over and over again

100% retention of incoming inquiries and a dramatic reduction in the cost per ticket through the implementation of Technus AI Consultant

Quality of responses to users and legal accuracy

Before
After

Human error leads to mistakes in consultations, incorrect tariff calculations and violations of the corporate Tone of Voice

Strict adherence to uploaded regulations thanks to the RAG architecture, completely eliminating the invention of facts

Implementation architecture

The secure workflow of the AI assistant from data upload to client response

The integration process does not require any changes to your business processes. The system operates as an invisible intelligent layer on top of your current infrastructure
Data integration and collection. Technus AI Consultant connects to your CRM, website, or cloud storage to securely import regulations, price lists, and instructions

Integration and data collection

The system connects to your CRM, website, or cloud drive to securely import regulations, price lists and instructions

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Vectorization and RAG search. Technus AI Consultant converts documents into a vector database. When a query is submitted, the AI instantly locates the relevant text fragment.

Vectorization and RAG search

Documents are converted into a vector database. When a question is received, the AI instantly finds the relevant text fragment

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Omnichannel response delivery. Technus AI Consultant sends the response to the customer via the same messaging app or web chat through which the initial request was received

Omnichannel response delivery

The generated response is sent to the client in the exact messenger or web chat from which the initial request originated

 

Key capabilities

The technological superiority of Technus AI Consultant for your business

Each system module is designed to solve a specific commercial task, reduce operational risks and increase the loyalty of your audience
Omnichannel session memory. A customer can start a conversation on Instagram and complete a booking on WhatsApp. AI will preserve the entire context of the conversation without any data loss.

Omnichannel session memory

A client can start a dialogue on Instagram and finish booking on WhatsApp. The AI will save the entire conversation context without data loss

Multilingual support. The Technus AI Consultant AI chatbot handles customer inquiries from around the world in dozens of languages in real time, eliminating the need to hire local translators

Multilingual support

The AI chatbot handles customer inquiries from around the world in dozens of languages in real time, without the need to hire local translators

Technus AI Consultant's API architecture. The AI assistant doesn't just respond to customers with text; it also calls external functions, such as checking product availability or creating a calendar reservation.

Agentic architecture (API)

The neural network doesn't just answer with text, but also triggers external functions: checks product availability or creates a calendar booking

Protection against AI hallucinations. Technus AI Consultant’s strict system prompts and internal logic ensure that the chatbot relies solely on your documents and never fabricates non-existent facts

AI hallucinations Protection

Strict system prompts and internal logic ensure that the chatbot relies solely on your documents and never invents non-existent facts.

Seamless conversation handoff. If an unusual situation arises during a conversation with a customer, the Technus AI Consultant chatbot instantly transfers the chat to a live agent along with a brief summary of the issue

Seamless dialogue transfer

In the event of a non-standard situation, the AI instantly transfers the chat to a live operator along with a brief summary of the problem

In-depth speech analytics. The Technus AI Consultant AI chatbot dashboard generates reports on common customer issues, identifying gaps in your policies and sales scripts

Deep speech analytics

The dashboard generates reports on frequent customer issues, identifying gaps in your regulations and sales scripts

Free online trial of Technus AI Consultant

See Technus AI Consultant in action

Ask the chatbot any questions you may have. This AI assistant was trained using NeuroTechnus’s materials and technical regulations and, thanks to its RAG architecture, acts as a consultant on any issues related to the company’s operations and products

Technus AI Consultant

Industry solutions

Adapting the AI assistant to the specific business processes of your niche

The core and underlying technical architecture of the Technus AI Consultant chatbot remain unchanged; only the uploaded data and integration scenarios are modified. Select your industry to learn more

The Technus AI Consultant AI chatbot fully automates the booking process by checking vehicle availability online. The assistant instantly answers frequently asked questions about deposits, insurance, and rental terms in multiple languages. If necessary, it connects with an operator and tracks statistics.

Ideal for:
Companies with a high volume of similar inquiries and travel services losing customers due to time zone differences and language barriers

Measurable impact:
70% reduction in the workload on dispatchers and 100% retention of nighttime leads

Implementation recommendation:
Integration with your FMS (Fleet Management System) and social media (Telegram, WhatsApp, LINE, Instagram, Facebook) for seamless communication with customers

View the solution for the Vehicle Rental >

An illustration depicting NeuroTechnus's industry-specific AI automation solution for vehicle rental

The Technus AI Consultant RAG assistant conducts an initial consultation based strictly on uploaded regulations, legal documents, and insurance product materials. The system is capable of calculating customized rates, qualifying leads, and routing customers when insurance claims arise

Ideal for:
Insurance brokers and agencies with high compliance requirements and complex rate structures

Measurable impact:
85% of routine inquiries are resolved without human intervention, with an average response time of less than 5 seconds

Implementation recommendation:
Deployment in an isolated environment connected to the internal CRM to preserve conversation history and ensure 100% legal accuracy, with integration into the existing website and social media

View the solution for the insurance industry >

An illustration depicting an industry-specific solution: NeuroTechnus AI automation for the insurance industry.

The Technus AI Consultant intelligent system handles initial online customer interactions, table reservations, delivery orders, and menu navigation. The AI assistant processes dozens of requests simultaneously, eliminating human error

Ideal for:
Establishments with high traffic during peak hours (Friday evenings, weekends), when staff physically cannot keep up with answering calls and messages via Direct on social media

Measurable results:
100% lead retention during peak hours and a 20% increase in successful reservations

Implementation recommendation:
Deep integration with POS systems (iiko, r-keeper), connection to the existing website and social media (Telegram, WhatsApp, Instagram Direct, etc.)

View the solution for the restaurant business >

Illustration depicting an industry-specific solution: AI automation for the restaurant business by NeuroTechnus

The Technus AI Consultant chatbot securely onboards clients, gathers initial case details, and answers basic questions about service costs while maintaining absolute confidentiality

Ideal for:
Law offices and law firms where partners spend unpaid hours on free consultations with non-target clients

Measurable impact:
100% of initial inquiries are qualified prior to meeting with a lawyer, freeing up over 120 hours per month for each practicing lawyer

Implementation recommendation:
Train the model exclusively on the firm’s internal regulations with a strict ban on AI hallucinations and the provision of legal advice; integrate with the existing website and social media platforms (Telegram, WhatsApp, Instagram Direct, etc.)

View the solution for the legal industry >

An illustration depicting an industry-specific solution: AI automation for legal services by NeuroTechnus

The Technus AI Consultant AI assistant qualifies buyers or renters, instantly selects relevant properties from the CRM database based on specified criteria, and automatically schedules apartment viewings; if necessary, it connects them with the appropriate specialist, providing a ready-made summary of the current client

Ideal for:
Real estate agencies losing hot leads due to brokers’ slow response to incoming inquiries from advertising platforms

Measurable impact:
30% acceleration of the deal-closing cycle and round-the-clock delivery of up-to-date offers

Implementation recommendation:
Set up API synchronization with your property database so that the AI always operates with only current prices and statuses; integrate with your existing website and social media (Telegram, WhatsApp, Instagram, Facebook)

View the solution for the real estate sector >

An illustration depicting an industry-specific solution: AI automation for real estate from NeuroTechnus

The Technus AI Consultant chatbot conducts initial online conversations with clients, manages technicians’ schedules 24/7, sends thoughtful reminders to clients about scheduled appointments to reduce cancellations, and provides professional advice on complex cosmetic cases

Ideal for:
Salons and clinics with a high no-show rate and overburdened administrators who can’t keep up with responding to direct messages on social media

Measurable results:
Reduction in no-show rate from 18% to 4% and a 22% increase in revenue from cross-selling at-home care products

Implementation recommendation:
Integration with YCLIENTS or Altegio, connection to the existing website and social media (Telegram, WhatsApp, Instagram Direct, etc.), and fine-tuning the communication style to maintain the salon’s friendly brand identity

View the solution for the beauty industry >

An illustration depicting an industry-specific solution: AI automation for beauty salons by NeuroTechnus

Integration Ecosystem

Seamless integration of the AI chatbot into your current IT infrastructure

Technus AI Consultant easily integrates into your existing customer communication infrastructure without disrupting operations, ensuring real-time data synchronization

Messengers & socmedia

Integration Ecosystem. Seamless integration of Technus AI solutions into the user’s existing IT infrastructure. Integration with WhatsApp

WhatsApp

Integration ecosystem. Seamless integration of Technus AI solutions into the user’s existing IT infrastructure. Integration with Instagram

Instagram

Integration Ecosystem. Seamless integration of Technus AI solutions into the user’s existing IT infrastructure. Integration with X.COM

X.COM

Integration Ecosystem. Seamless integration of Technus AI solutions into the user’s existing IT infrastructure. Integration with Telegram

Telegram

Integration ecosystem. Seamless integration of Technus AI solutions into the user’s existing IT infrastructure. Integration with Instagram

Facebook

Integration Ecosystem. Seamless integration of Technus AI solutions into the user’s existing IT infrastructure. Integration with LINE

LINE

CRM and ERP systems

Integration Ecosystem. Seamless integration of Technus AI solutions with the user’s existing IT infrastructure. Integration with Salesforce

Salesforce

Integration Ecosystem. Seamless integration of Technus AI solutions into the user’s existing IT infrastructure. Integration with Bitrix24

Bitrix24

Integration Ecosystem. Seamless integration of the Technus AI Consultant chatbot into your existing IT infrastructure. Integration with CRM and ERP systems - Zoho CRM

Zoho CRM

Integration Ecosystem. Seamless integration of Technus AI solutions into the user’s existing IT infrastructure. Integration with AmoCRM

AmoCRM

Integration Ecosystem. Seamless integration of the Technus AI Consultant AI chatbot with your existing IT infrastructure. Integration with CRM and ERP systems - YCLIENTS

YCLIENTS

Integration Ecosystem. Seamless integration of the Technus AI Consultant chatbot into your existing IT infrastructure. Integration with CRM and ERP systems - HubSpot

HubSpot

Web и Custom

Integration Ecosystem. Seamless integration of Technus AI solutions into the user’s existing IT infrastructure. Integration with the Web Interface

Web-виджет

Integration Ecosystem. Seamless integration of Technus AI solutions into the user’s existing IT infrastructure. Integration via REST API

Custom REST API

Implementation results

Example of integrating Technus AI Consultant into a business process

We measure success not by the number of lines of code, but by hours saved and revenue growth. Explore a real example of customer service transformation

График снижения нагрузки на колл-центр и времени ответа в компании AIA после внедрения NeuroTechnus ИИ чат-бота RAG обученного на базе знаний компании AIA

Client: AIA Thailand

Objective: To reduce the call center workload and automate initial consultations on complex insurance products

Solution: We developed an Insurance AI ChatBot based on the RAG architecture of the Technus AI Consultant AI chatbot. The system is trained on the insurance company’s official policies and rates. The AI chatbot advises customers via the LINE messenger and seamlessly transfers qualified leads to a live insurance agent

Measurable results:

  • 85% – of routine inquiries are resolved without human intervention
  • < 2 seconds – response time for any policy-related question
  • +40% – increase in insurance agent productivity (working only with warm leads)

Verification: You can test the Technus AI Consultant in the LINE messenger @059ibbft

Client review: “The bot has a perfect grasp of our product line. It doesn’t just answer questions; it skillfully guides the client toward the need to contact an agent. Service quality has improved, and the workload on operators has dropped significantly”

Knowledge Base: Technus AI Consultant

Technical Questions About the Operation and Security of Technus AI Consultant

We have compiled answers to the most common and critical questions regarding the operation and integration of the Technus AI Consultant AI chatbot into business processes

All corporate data is vectorized and stored on our own secure servers in an isolated environment without transfer to third parties

The average time to generate and send a meaningful response is 1.5 to 3 seconds, depending on the complexity of the request and the size of the knowledge base

Yes, when uploading documents, you determine the access level yourself. The bot will only use the information you have explicitly allowed for its answers

Our team will help digitize your processes. We can use logs from old client chats, audio recordings of calls, or information from your website

NLP (Natural Language Processing) algorithms perfectly understand context, ignore grammatical errors, and correctly interpret professional slang

Simply upload a new price list to the control panel or update the data in your CRM if API integration is configured. The bot will apply the changes instantly

Yes, the system supports sending media files. The bot can send a client a PDF presentation, a location map, or a product photo upon request

The system architecture is elastic. The bot is capable of conducting tens of thousands of meaningful dialogues in parallel without losing speed or answer quality

The transfer is triggered by specific events: a direct request from the client, recognition of negative sentiment, or the absence of necessary information in the knowledge base

Absolutely. We provide a closed testing environment (sandbox) where your team can ask the bot any questions and adjust its behavior

Yes, built-in transcription modules automatically convert voice to text, the AI analyzes the request, and can respond with either text or generated voice

We use a transparent subscription model with a fixed monthly fee, which depends on the required functionality and the number of integrations

Ready to automate your business?

Get a personalized implementation plan from a Technus AI Consultant for your company

Complete a short questionnaire. Our algorithm will analyze your business processes, identify the best integration channels, and calculate the exact timeline for deploying the system on our servers

More resources on this topic: Technus AI Consultant

Practical case studies and guides

Explore proven business automation scenarios using Technus AI Consultant AI solutions. This section features in-depth technical analyses, case studies demonstrating dramatic reductions in operating costs, and analytical materials showcasing measurable financial results following automation implementation
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