Frequently asked questions about AI automation for the restaurant business
Technical, operational, and marketing aspects of neural network integration
Technus AI Consultant connects to popular POS systems via official REST APIs. This allows the bot to see current stop-lists, check table availability, and send orders directly to the kitchen terminal
Yes. The neural network perfectly understands natural language and context. If a guest writes "burger without onion and cola with ice", the AI correctly recognizes the dishes, applies the necessary modifiers, and generates an accurate ticket for the chefs
Our cloud infrastructure scales automatically. Even if 500 guests message you simultaneously, each of them will receive a personalized response within 2 seconds without freezes or crashes
Absolutely. The bot automatically detects the language of the incoming message and instantly switches to it. It can consult on the menu and take orders in dozens of languages while maintaining your Tone of Voice
Thanks to real-time synchronization with the POS system, the AI instantly learns about changes in the stop-list. It will politely inform the guest that the item is out of stock and offer a relevant alternative from the menu
Yes, the system is equipped with a Speech-to-Text module. The AI transcribes the guest's voice message, analyzes its meaning, and provides a relevant text response, which is especially convenient for clients driving
All NeuroTechnus solutions operate in an isolated environment. Your clients' data (phone numbers, order history) is encrypted and is not transferred to public networks to train third-party models
Yes. The system can automatically send a message asking to rate the visit after a specified time. The bot suggests publishing positive reviews on maps, while negative ones are intercepted and sent to the manager
With a flow of 50 or more inquiries per day, the average payback period is 2–3 months. Savings are achieved by relieving administrators and converting 100% of leads that were previously lost due to long waiting times
No. We provide a turnkey solution. Our team handles the integration, prompt setup, and technical maintenance. You manage the processes through a convenient and intuitive interface
Yes. The bot can simultaneously work in all popular messengers and social networks. At the same time, the dialogue history is merged: if a guest started an order on Instagram and continued on WhatsApp, the AI will retain the context
Of course. Cross-sell algorithms are embedded in the system prompt. When ordering a pizza, the bot will organically suggest adding a sauce or a drink, which statistically increases the average delivery check by 15-20 percent